Refund Policy

Return and Refund Policy for www.myflyi.com

Effective Date: 03-07-2024

Thank you for shopping at www.myflyi.com ("Website"). This Return and Refund Policy governs the refund and cancellation of products ("Products") purchased on the Website. The Website is owned and operated by [Your Company Name] ("Company", "we", "us", "our"). By purchasing Products from our Website, you agree to accept the terms of this Return and Refund Policy.

1. Refunds

1.1. Refund Eligibility: We do not accept returns or exchanges on Products, including toys, due to health and safety reasons. All sales are final.

1.2. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective Product, please contact our customer service team at customercareflyi@gmail.com within 48 hours of receiving the Product. We will work with you to resolve the issue promptly.

1.3. Refund Process: If you are eligible for a refund for a damaged or defective Product, we will issue a refund to your original method of payment. Refunds will be processed within 5 days of approval.

1.4. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at customercareflyi@gmail.com

2. Cancellations

2.1. Cancellation Policy: Orders may be cancelled within 5 hours of order placement, provided that the order has not already been shipped. Once an order has shipped, it cannot be cancelled.

3. Contacting Us

3.1. Questions: If you have any questions about this Return and Refund Policy, the practices of this Website, or your dealings with this Website, please contact us at customercareflyi@gmail.com

This Return and Refund Policy was last updated on [03-07-2024]